Customer Service Junior Specialist | Accenture

Customer Service Junior Specialist | Accenture

Praca w Warszawie

Firma: Accenture | Customer Service Junior Specialist with Italian or Spanish

Structure your career at one of the global leaders in management consulting, technology and outsourcing at our office in Warsaw. At Accenture, you will develop innovative solutions for top companies that start where other people's ideas end. Because, as part of an international team of experts, you will think end-to-end – from analysis to strategy through to implementation. For this reason, our whole is more than the sum of its parts - high performance results for our customers. Join Accenture now and benefit from individual promotion and be valued both personally and professionally. Shape your career at your own pace with us – and surpass yourself!

Key responsibilities:
  • Verifying and prescreening of sales orders
  • Generation of daily reports for operations
  • Maintains good relationship within’ the unit with its colleagues as well as relationship with client and 3rd parties
  • Customer  database updates
  • Provides quality, accurate, reasonable and on-time service, ensures due dates and deadlines are met
  • Following given guidelines & procedures actively liaise with colleagues, clients and customers to anticipate and solve issues and risks
Basic qualifications:
  • Very good English skills
  • Good knowledge of Italian and/or Spanish (at least B1 level)
  • Experience in Customer Service or Accounting area will be an advantage
  • Ability to work analytically in a problem-solving environment
  • MS Office skills
  • Flexibility and availability to work under pressure
  • Excellent communication (written and oral) and interpersonal skills
  • Strong organizational, multi-tasking, and time-management skills
  • Strong sense of ownership
We offer:
  • The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
  • Experience with a range of Clients and technology solutions which provides professional relevance
  • Operating according to Lean Six Sigma philosophy
  • Collaborating and learning from diverse and talented colleagues helps you “raise your game”
  • Trainings and development tailored to help you achieve your potential
  • New Joiners Prog
  • ramme including trainings
  • Opportunity  to engage in Corporate Social Responsibility initiatives
  • We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others.
  • Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
  • Friendly work atmosphere in multicultural environment

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