Praca Junior Process Officer with Finnish language, Łódź Łódź, łódzkie

Praca Junior Process Officer with Finnish language, Łódź Łódź, łódzkie

Nordea Bank AB SA Oddział w Polsce  profil

We are looking for a trainee to support claims handling process in Cards 4 Team. This is an opportunity for you to support investigatation of disputed transactions and work with MasterCard and VISA regulations of chargebacks.


Enabling great customer experiences requires a team that leads the way in creating first-class service and operations. Passionate people who are eager to learn and committed to doing their best.


That’s where you come in. Working with skilled international teams in a bright, modern office, you’ll provide invaluable support to our Nordic business areas. The pace is quick, the atmosphere lively and collaborative.


There are plenty of opportunities for you to learn and grow as you build your career with us. Will you help us lead the way in becoming the best bank we can be?

Firma: Nordea Bank AB SA Oddział w Polsce | Junior Process Officer with Finnish language, Łódź

Miejsce: Łódź, łódzkie

Nr ref. 19/2017

Opis stanowiska

Workplace: Łódź

Nordea Bank AB in Poland is looking for native/advanced Finnish speaking Junior Process Officers / Process Officers with advanced skills in English. Join our energetic team and kick-start your international career within financial industry working for the largest financial group in Northern Europe.




The qualifications you need

The ideal candidate for this position: 

is a graduate of a secondary school or university; 

is a native speaker or speaks Finnish on an advanced level; 

speaks English on an advanced level; 

have good knowledge of MS Office tools. 

If you are willing to learn new tasks in changing multinational environment, we are waiting for you!


The position we offer

We are looking for a person to support Nordea’s Finnish customer service by delivering professional, business-specific services regarding dedicated team or projects. Your duties will be to: 

meet assigned service deliveries according to customers’ needs 

create, develop and update documentation and procedures  

contribute to improvement of quality and efficiency of assigned tasks and processes 

We offer you: 

2 years full-time job contract  

On the job trainings to fully prepare you for the tasks 

Social benefits such as: private medical care, sport cards, lunch subsidy, partial holiday subsidy or cinema tickets 

Relocation package 

Possibility to start a career in the largest financial group in Northern Europe 

Possibility to network stakeholders in Nordea 

Work in dynamic work environment in a friendly and enthusiastic team in a convenient office near the city centre 

Forma kontaktu

More information and send application

Please include permit for processing personal data in CV as following: “I give my permission for the processing of my personal data that is essential for the recruitment process in Nordea Bank AB branch in Poland, in accordance with the Act of 29.08.1997 on the Protection of Personal Data (Journal of Laws No. 133, item 883 amended)”.

We reserve the right to reply only to selected applications.

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