We are looking for a trainee to support claims handling process in Cards 4 Team. This is an opportunity for you to support investigatation of disputed transactions and work with MasterCard and VISA regulations of chargebacks.
Enabling great customer experiences requires a team that leads the way in creating first-class service and operations. Passionate people who are eager to learn and committed to doing their best.
That’s where you come in. Working with skilled international teams in a bright, modern office, you’ll provide invaluable support to our Nordic business areas. The pace is quick, the atmosphere lively and collaborative.
There are plenty of opportunities for you to learn and grow as you build your career with us. Will you help us lead the way in becoming the best bank we can be?
Miejsce: Łódź, łódzkie
Nr ref. 22/2017
As Process Officer/ Process Specialist, you’ll contribute to the process of securing financial control of balance accounts and supplier costs.
The key purpose of Cards Financial Management is to have end-to-end perspective on bookkeeping and reconciliation including settlement with schemes. Our role is to ensure that the processes are driven in a transparent way and according to Nordea’s guidelines. Furthermore we are responsible for securing a close follow-up of the supplier cost.
What you’ll be doing:
The role is based in Łódź. Welcome to a dynamic team with expert knowledge.
Who are you
Collaboration. Ownership. Passion. Courage. The four key values that guide us in being at our best and that we expect all our colleagues to be committed to.
To build a successful career with us, you’ll work well with others and always act with the customer’s needs in mind. You love learning and trying new things, and you’re excited about bringing your ideas to the table. You’re honest and dependable, willing to speak up even when it’s difficult, and committed to empowering others. You’re passionate about doing a great job.
You are eager to ask, learn and understand, as well as having enthusiasm to investigate factual root causes.
If this sounds like you, we look forward to welcoming you to the team!
You have until 30/12/2017 to send us your application.
We believe that diversity improves team performance. Therefore, we strive to form teams with a mix of people of different genders and ages, and with different backgrounds and experiences.
Great people often know great people – please share if you have a friend who would love this job.
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We reserve the right to reply only to selected applications.