Praca UCC Monitoring Specialist Łódź, łódzkie

Praca UCC Monitoring Specialist Łódź, łódzkie

BSH profil

Witamy u najbardziej innowacyjnego producenta sprzętu gospodarstwa domowego, witamy w naszym zespole!
BSH Sprzęt Gospodarstwa Domowego Sp. z o.o. jest częścią międzynarodowego koncernu BSH Home Appliances Group. Jako międzynarodowy koncern z rocznym obrotem ponad 13 milionów euro w 2016 roku, zatrudniamy ponad 60.000 pracowników i posiadamy ponad 40 fabryk na całym świecie. Produkty naszych marek spełniają oczekiwania wymagających klientów poprzez nowoczesną technologię, wyjątkowe wzornictwo oraz najwyższy komfort obsługi.

Zadbaj o swój rozwój - dołącz do nas!

Firma: BSH | UCC Monitoring Specialist

Miejsce: Łódź, łódzkie

Opis stanowiska

  • Team member of a Unified Communication Team, which is responsible for the managing all the UCC Topics globally.
  • Analyze collected data from multiple sources (Skype for Business, Teams, Avaya, Windows/linux servers, etc..)  using current data analytics tools (e.g. Splunk) to provide reports according to the use case/requirement
  • Evaluate and design and implement the next-gen monitoring system for quality assessment of MS Teams (Voice, conference, IM)
  • Operation and maintenance support for monitoring tool/report
  • Be part of the team to support various monitoring topics for Skype for Business/ MS Teams (and Avaya) in the organization.

Wymagania

  • Personality: strong communication skills, networking, customer-oriented, responsible and quality-conscious
  • Working method: analytical thinking, structured, independent and cooperative
  • Know-how: sound technical understanding of UCC Topics
  • Languages: fluent written and spoken English skills
  • Education: completed studies with a focus on information technology (business information systems, computer science, information systems and digital media etc.) or comparable qualification

Oferujemy

  • Interesting work at company with innovative solutions and modern technologies
  • Opportunity for professional development in an international environment
  • Steady employment in a stable international company (see how we work)
  • A wide range of non-pay benefits including: medical care, sport and cultural offer, lunch pass car

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