otouczelnie - IT Operations / Infrastructure Specialist

Witamy u najbardziej innowacyjnego producenta sprzętu gospodarstwa domowego, witamy w naszym zespole!
BSH Sprzęt Gospodarstwa Domowego Sp. z o.o. jest częścią międzynarodowego koncernu BSH Home Appliances Group. Jako międzynarodowy koncern z rocznym obrotem ponad 13 milionów euro w 2016 roku, zatrudniamy ponad 60.000 pracowników i posiadamy ponad 40 fabryk na całym świecie. Produkty naszych marek spełniają oczekiwania wymagających klientów poprzez nowoczesną technologię, wyjątkowe wzornictwo oraz najwyższy komfort obsługi.

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Firma: BSH | IT Operations / Infrastructure Specialist

Miejsce: Łódź, łódzkie

Opis stanowiska

In your role as IT Operations / Infrastructure Specialist, you contribute to the development and management of our UC service portfolio, including system and process design, development, implementation, testing and documentation.
You provide consulting and support to customers, covering all areas of the UCC service portfolio, including recommendations about end devices, ordering and usage.
You work in a diverse, international, and distributed team.
You are in contact with different units of the Bosch IT organization as well as customer units of different domains and regions.

Wymagania

Completed education in computer science or telecommunications, 3-5 years of experience
Expert knowledge of M365, Microsoft Teams and other Unified Communications and Collaborations solutions and complementary services including continuous delivery/deployment
Strong technical knowledge and IT system knowledge, especially with IP-based networks and video/voice transmission (VoIP, SIP)
Experience with software development and automation in IT operations management
Experience with customer support and IT service management (ITIL processes)
Good analytic and problem-solving skills, structured working method
Ability to display and explain technical details in a comprehensive manner
Being assertive and having a customer-oriented communication
Ability to work in an agile, diverse, intercultural team
Language: Business fluent in English, both verbally and in written form, German is a PLUS

Oferujemy

Interesting work at company with innovative solutions and modern technologies
Opportunity for professional development in an international environment
Steady employment in a stable international company
A wide range of non-pay benefits including: medical care, sport and cultural offer, lunch pass card