Praca Junior Process Officer with Swedish in KYC, Poland Gdańsk | Gdynia | Sopot, pomorskie; Łódź, łódzkie

Praca Junior Process Officer with Swedish in KYC, Poland Gdańsk | Gdynia | Sopot, pomorskie; Łódź, łódzkie

Nordea Bank Abp Oddział w Polsce  profil

We are looking for a Service Desk Specialist to work together with Nordic Units in order to align local procedures to the Nordic standards and solve tasks that require independent judgment and own decisions on how they should be solved. You will be responsible for supporting end users in case of IT failures or standard requests according to defined processes. This is an opportunity for you to act as first level support to all end users (single point of contact).


Firma: Nordea Bank Abp Oddział w Polsce | Junior Process Officer with Swedish in KYC, Poland

Miejsce: Gdańsk | Gdynia | Sopot, pomorskie; Łódź, łódzkie

Opis stanowiska

Would you like to work within Know Your Customer Services? We are now looking for a  Junior Process Officer with Swedish in KYC, Poland to support our department in the efforts to prevent money laundering, terrorist financing and tax evasion. This is an opportunity for you to gain knowledge in financial crime area in the modern compliance unit.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the KYC Operations Mass Market CBB PL SE team. We add value by creating high-quality financial crime risk management across Nordea where we support business in identifying, assessing, mitigating and monitoring financial crime issues and risks. As Junior Process Officer with Swedish in KYC, Poland you’ll play a valuable role in group-wide solutions to fight financial crime.

What you’ll be doing:

  • Analysing and assessing risk factors of Nordea’s corporate customers
  • Contacting customers, branches and responsible managers regarding customer’s data
  • Meeting assigned service deliveries according to customers’ needs
  • Creating, developing and updating documentation and procedures
  • Contributing to improvement of quality and efficiency of assigned tasks  

You’ll join a dynamic work environment and a friendly, multi-cultural team. The role is based in Łódź; Gdańsk; Gdynia.


Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

  • have very good communication skills
  • are able to manage multiple tasks, working pro-actively and independently
  • are well-organised
  • have analytical mindset
  • are a fast learner

Your experience and background: 

  • Graduate of a secondary school or university;
  • Swedish at least at C1 level (both written and spoken)
  • English on advanced level (both written and spoken)
  • Good knowledge of MS Office tools
  • Interest in working within financial industry

If this sounds like you, get in touch!


In this position we additionally offer:

  • Relocation bonus: In this position you will receive a monthly relocation bonus (as additional money each month or we’ll rent an apartment for you and cover the costs) when relocating from another city – Recruiter will confirm all the details. 
  • Nordic language bonus: As long as your position at Nordea requires you to use Swedish language skills on daily basis, you’ll be rewarded with an additional financial bonus each month - Recruiter will confirm all the details. 

Informacje dodatkowe

Submit your application no later than 09/09/2021.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

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