Praca Collections Associate with English and Spanish or Portuguese Łódź, łódzkie

Praca Collections Associate with English and Spanish or Portuguese Łódź, łódzkie


Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customer assisting them to deliver services to the people they serve. Former Xerox Services continues its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services. Conduent hires over 90000 employees in 43 countries.

Firma: CONDUENT | Collections Associate with English and Spanish or Portuguese

Miejsce: Łódź, łódzkie

Opis stanowiska

The main responsibility of this role is delivering high level of customer service in AR Collection activities: debt retrieval from customer following on the customer's account, following and preparing daily reporting on business request.

  • Perform collection process: contact customers regarding overdue accounts and determine reasons for non-payment
  • Delivering high level of customer service: analyses of situation on customer accounts
  • Following up on overdue accounts, participating in resolution of unclear payments
  • Evaluating customer account and payment history
  • Supporting other team members in achieving team and individual goals
  • Elaboration of reports (periodical and upon request) 
  • Regularly communicate with Business Unit and manager
  •  Preparing and updating process maps and desktop procedures, if needed 


  • Fluent English and Spanish or Portuguese
  • Experience in SSC/BPO will be an asset
  • Good knowledge of MS Excel, MS Word, knowledge of SAP will be an advantage
  • University Degree – Accounting/Finance/Economic preferred


We offer:

  • Competitive salary and bonus program
  • Employment contract
  • Full time Monday to Friday
  • Good opportunities to start professional career
  • Work in dynamic international environment
  • Daily contact with multinational clients
  • Complex tasks
  • Internal trainings and language courses
  • Private medical care
  • Life insurance
  • Gym membership

Forma kontaktu

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