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Barry Callebaut is the heart and engine of the cocoa and chocolate industry. We are looking for General Ledger Accountant in Poland (PL) for Lodz Shared Service Center (PLSC). Our broad range of products and services span all aspects from cocoa sourcing to fine chocolate products, which are loved by people of all ages worldwide. We are passionate about our business and work hard every day to ensure that there is enough chocolate in the world. Nothing is more important to our success than the combined expertise of more than 10000 Barry Callebaut employees around the world.
Miejsce: Łódź, łódzkie
Opis stanowiska
Translate the customer strategy into clear, measurable goals for the team.
Monitor team performance to ensure objectives are achieved.
Define development plans to enhance team capabilities.
Guide the team in creating sub-regional CI&TS plans
Develop the CI&TS customer-facing strategy for the region in collaboration with Sales and Marketing, ensuring alignment with business targets.
Allocate team resources effectively based on customer priorities and business opportunities.
Implement tools and processes to report project pipelines and progress across the region.
Identify regional customers to partner with in driving BC innovations.
Execute the Cocoa CI&TS customer strategy for assigned country clusters.
Act as the primary point of contact between customers and BC Cocoa CI&TS.
Serve as the bridge between customers, Cocoa CI&TS, Chocolate CI&TS, and the Sales community for all customer-related issues and projects.
Identify customer needs for cocoa products and provide tailored solutions.
Share expertise in BC cocoa products, offering technical support and resolving issues.
Provide customer training as requested.
Manage a balanced, results-driven customer project portfolio.
Maintain accurate records of projects using tools like Salesforce.
Regularly report on the progress of customer projects to internal stakeholders.
This role demands a proactive and strategic approach to managing customer relationships, ensuring their needs are met while driving business success.
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