Praca Cocoa CI&TS Lead CEE Łódź, łódzkie

Praca Cocoa CI&TS Lead CEE Łódź, łódzkie

BARRY CALLEBAUT SSC EUROPE  profil

Barry Callebaut is the heart and engine of the cocoa and chocolate industry. We are looking for General Ledger Accountant in Poland (PL) for Lodz Shared Service Center (PLSC). Our broad range of products and services span all aspects from cocoa sourcing to fine chocolate products, which are loved by people of all ages worldwide. We are passionate about our business and work hard every day to ensure that there is enough chocolate in the world. Nothing is more important to our success than the combined expertise of more than 10000 Barry Callebaut employees around the world.

Firma: BARRY CALLEBAUT SSC EUROPE | Cocoa CI&TS Lead CEE

Miejsce: Łódź, łódzkie

Opis stanowiska

  • Manage the Cocoa CI&TS Customer Support Team (15%)

Translate the customer strategy into clear, measurable goals for the team.

Monitor team performance to ensure objectives are achieved.

Define development plans to enhance team capabilities.

Guide the team in creating sub-regional CI&TS plans
 

  • Define the Regional Customer Strategy (25%)

Develop the CI&TS customer-facing strategy for the region in collaboration with Sales and Marketing, ensuring alignment with business targets.

Allocate team resources effectively based on customer priorities and business opportunities.

Implement tools and processes to report project pipelines and progress across the region.

Identify regional customers to partner with in driving BC innovations.
 

  • Manage the Sub-Regional Customer Base (60%)

Execute the Cocoa CI&TS customer strategy for assigned country clusters.

Act as the primary point of contact between customers and BC Cocoa CI&TS.

Serve as the bridge between customers, Cocoa CI&TS, Chocolate CI&TS, and the Sales community for all customer-related issues and projects.

Identify customer needs for cocoa products and provide tailored solutions.

Share expertise in BC cocoa products, offering technical support and resolving issues.

Provide customer training as requested.

Manage a balanced, results-driven customer project portfolio.

Maintain accurate records of projects using tools like Salesforce.

Regularly report on the progress of customer projects to internal stakeholders.

This role demands a proactive and strategic approach to managing customer relationships, ensuring their needs are met while driving business success.

 

Wymagania

  • Master's degree in Science or Engineering, preferably in Food Science, or equivalent experience.
  • At least 5 years of experience in a relevant role, ideally in a Chocolate or Cocoa environment.
  • Fluent in English and Turkish; proficiency in Polish is a plus.
  • Deep knowledge of R&D, project management, and cocoa applications
  • Strong leadership capabilities, with the ability to lead, coach, and inspire teams.
  • Customer-focused, with proven experience in managing customer relationships and delivering tailored solutions.
  • Strategic thinker with the ability to execute and drive results.
  • Excellent communication and stakeholder management skills.
  • Problem-solving mindset, ambitious, and results-driven.
  • Proactive and entrepreneurial, with a strong sense of commercial impact.
  • Committed to equality, inclusion, and valuing diversity in the workplace.
  • Willingness to travel at least 40% of the time, primarily within the Tiga and Central country clusters.
  • Open to managing and collaborating with teams across EE, CIS, and CEE regions.

Oferujemy

  • Employment on a regular basis in the sweetest company in the world.
  • Annual bonus based on your work results.
  • Lunch card to be used for groceries and restaurants.
  • Private medical care in Lux Med (basic package fully financed by BC).
  • Fit Profit sports card co-financed by BC.
  • PPE: we care about your future, and we save money for your retirement.
  • Cafeteria Program as a part of Social Fund.
  • Group life insurance.
  • Hybrid working model: min. 8 days in the office a month.
  • As part of our work-life balance culture, we can start work between 7 am and 10 am.
  • Free consultation with a lawyer once a quarter.
  • Chocolate! Yes, surprising but we have chocolate in the office, for Christmas, BC’s Birthday, and many other occasions during the year.
  • And if chocolate is still not enough, you can join one of our theme clubs, where together with other employees we develop our passions and interests.
  • Daily delivery of fresh fruits and veggies to the office.
  • You can purchase our sweet products with a special discount.
  • Relax zone in the office and plenty of options to choose from: PlayStation 5, football table, pool table, Ping-Pong, library, table games, and massage chairs.
  • Sport @work? Sure! We have treadmills and indoor exercise bikes with a laptop station.
  • We like to party as much as we like chocolate! We have integration budgets we can use for team events.
  • Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities.

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