Praca Chatbot Expert Warszawa, mazowieckie

Praca Chatbot Expert Warszawa, mazowieckie

BSH profil

Witamy u najbardziej innowacyjnego producenta sprzętu gospodarstwa domowego, witamy w naszym zespole!
BSH Sprzęt Gospodarstwa Domowego Sp. z o.o. jest częścią międzynarodowego koncernu BSH Home Appliances Group. Jako międzynarodowy koncern z rocznym obrotem ponad 13 milionów euro w 2016 roku, zatrudniamy ponad 60.000 pracowników i posiadamy ponad 40 fabryk na całym świecie. Produkty naszych marek spełniają oczekiwania wymagających klientów poprzez nowoczesną technologię, wyjątkowe wzornictwo oraz najwyższy komfort obsługi.

Zadbaj o swój rozwój - dołącz do nas!

Firma: BSH | Chatbot Expert

Miejsce: Warszawa, mazowieckie

Opis stanowiska

  • Identify and realize demands and use cases regarding the global BSH conversational bot infrastructure from a business perspective and run the vendor management
  • Rollout of the conversational bot solutions in countries and support countries in the operational phase using it efficiently
  • Routine tasks like data quality checks and performance measurement of the bot and the global BSH social media and review management platform and derive the right measures
  • Run text analysis of the consumer voices collected with both solutions and support the automatization of the text analysis
  • Enable global, regional and country department to use both solutions via trainings, workshops and by providing educational content in our user community


  • University degree in marketing, business, information technology or similar field
  • At least 2 years of relevant professional experience in digital transition, digital marketing or social media, agency background welcome
  • Proven success in managing complex projects, familiar with social media bot-solutions (e.g google`s Dialogflow), configuration of Intent-Management-Platform and social media listening tools
  • Excellent communication and organizational skills, multicultural and service-oriented mindset
  • Fluency in written and spoken English, other languages (esp. German) as plus


  • Working in a digitally-oriented community targeted to deliver the best user experience to end consumers through working with local Business Representatives (Country Managers responsible for driving online business locally)
  • Working in a young and motivating team, appreciating good, relaxed atmosphere and mutual support
  • Additional benefits such as business competence development trainings useful in dealing with daily tasks, project development methods and frameworks, other perks derived from opportunity in working in a company of international area of business activity
  • A wide range of non-pay benefits including: medical care, sport and cultural offer, lunch pass card, insurance

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