otouczelnie - Unified Desktop Engineer

Witamy u najbardziej innowacyjnego producenta sprzętu gospodarstwa domowego, witamy w naszym zespole!
BSH Sprzęt Gospodarstwa Domowego Sp. z o.o. jest częścią międzynarodowego koncernu BSH Home Appliances Group. Jako międzynarodowy koncern z rocznym obrotem ponad 13 milionów euro w 2016 roku, zatrudniamy ponad 60.000 pracowników i posiadamy ponad 40 fabryk na całym świecie. Produkty naszych marek spełniają oczekiwania wymagających klientów poprzez nowoczesną technologię, wyjątkowe wzornictwo oraz najwyższy komfort obsługi.

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Firma: BSH | Unified Desktop Engineer

Miejsce: Łódź, łódzkie

Opis stanowiska

Troubleshoot to resolution mainly at Windows (Mac OSX / Linux in the future) and other internal application software issues
Image, configure, upgrade desktops, laptops using SCCM including application scripting using internal methods: via SCCM, Powershell, Intune or other tools/languages, ex. Chocolatey
Provide outstanding customer service by being a trusted IT business partner
Provide timely and creative solutions to end-user computer issues of moderate nature to ensure end-user productivity
Coordinates configuration/installation and general troubleshooting of all end-user (Windows/Linux & Mac in future) hardware, software and peripherals. Performs restorative and maintenance actions either remotely to resolve problems using basic troubleshooting and technical skills (2nd and 3rd line of support)

Wymagania

Advanced knowledge of Windows and Software distribution tools like SCCM and Intune (basic)
Understanding of system administration, deployment and configuration
Bachelor’s degree in Computer Science
Detail oriented, deadline and results driven, Strong customer service background
Excellent English written and verbal communication skills

Oferujemy

Interesting work at company with innovative solutions and modern technologies
Opportunity for professional development in an international environment
Steady employment in a stable international company
A wide range of non-pay benefits including: medical care, sport and cultural offer, lunch pass card