Praca O2C Director Warszawa, mazowieckie

Praca O2C Director Warszawa, mazowieckie

JTI profil

JTI Polska jest częścią Japan Tobacco International, czołowego międzynarodowego koncernu tytoniowego działającego w 120 krajach. Marki w ofercie JTI Polska to Camel, LD oraz Winston.

Na całym świecie JTI zatrudnia ponad 40 tys. Osób, a polski zespół liczy obecnie ponad 2000 pracowników. W 2018 r. JTI Polska zajęła 2. miejsce w renomowanym rankingu Top Employers i jest najwyżej notowanym pracodawcą w branży FMCG wśród laureatów. W 2017 roku Business Centre Club wyróżnił naszą Firmę nagrodą Lidera Polskiego Biznesu za wyjątkowe podejście do zarządzania, nadzwyczajną troskę o pracowników oraz działania CSR.

Jesteśmy członkiem japońskiej grupy producentów tytoniu. Więcej informacji na stronie

Firma: JTI | O2C Director

Miejsce: Warszawa, mazowieckie

Opis stanowiska

The role:

The O2C Director leads and directs JTI SA Global Customer Service activities for export markets.


Main areas of responsibility:

Ensuring JTI SA Customer orders are fulfilled on time and in full;

Instilling Customer Service in the Company’s corporate culture as a sustainable long-term competitive advantage;

Setting goals aligned with the corporation’s strategic objectives and ensuring that these goals leverage the capabilities of SAP;

Ensuring compliance with JTI’s Code of Conduct, corporate policies & procedures, Corporate governance as well as J-SOX GRM;

Supporting the Operation Planning function to ensure on time and optimal supply of product to JTI SA markets;

Applying long-term strategic vision to build and develop organization to meet company’s future challenges and business expectations;

Establishing and implementing Global KPI’s aligned with SAP to ensure consistency for benchmarking performance and measuring order fulfilment at the Customer and factory levels with an ultimate objective to avoid Out of Stock situation;

Ensuring the integrity of our Customer Master Data to safeguard proprietary Customer information;

Interfacing with partner functions within JTI functions on a variety of tactical and strategic issues;

Continuously improving the quality of service and communication to JTI SA Customers, Markets and Factories;

Manage the team responsible for credit management and AR allocation.



You as a professional:

  • University degree;
  • 10 years of management experience in Customer Service, Logistics and Credit Management;
  • Must be accustomed to leading a large group and interfacing with Customers and Markets;
  • Fluency in English (written & spoken) is a must, one other foreign language will be an advantage;
  • MS office applications as well as SAP knowledge.


You as a person:

  • Exceptional problem-solving and analytical skills, initiative, discipline, perseverance, energy, enthusiasm and a passion for serving Customers;
  • Good strategic mind and long-term vision.


  • A stable job in an international environment at the company recognized as a "great company" by its employees;
  • Flexible working hours and no dress code imposed;
  • Employee benefits include: Annual Bonus, Annual Merit Increase, Private Healthcare, Life Insurance.

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