otouczelnie - Learning and Development Specialist with English and Polish

Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customer assisting them to deliver services to the people they serve. Former Xerox Services continues its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services. Conduent hires over 90000 employees in 43 countries.

Firma: CONDUENT | Learning and Development Specialist with English and Polish

Miejsce: Łódź, łódzkie

Opis stanowiska

• Conducts training classes for employees on the features and operation of mid to high complexity and/or several lines of products/technology, client tools or processes, including basic soft skills. Deliver face to face and virtual classroom training, creating a positive learning environment and ensuring that all delegates receive appropriate motivation, direction, coaching and feedback to achieve the learning objectives.

• May be responsible for design and update of basic level training materials and courses based on client and/or internal needs, organizing the training content in a logical sequence for delivery.

• Works with subject matter experts to help validate content is current and effective. • Analyzes and prepares training resources and materials, in order to deliver classes.

• Collects training feedbacks from participants.

• Conducts train the trainers sessions, as necessary.

• Analyzes, produces and distributes training reports, as required.

• Guides other trainers and assigns tasks.

- Responsible for designing, organizing and/or delivery training programs that meet business requirements. May be responsible for program administration, including scheduling, communications, materials production, facilities coordination, and participant tracking.
• Works with vendors and other third party sources to coordinate technical or professional training offerings

- Provides administrative support to the learning and development function.
• All other duties as assigned

Wymagania

At least 2-3 years work experience on similar position
Advanced English (oral and written)
Excellent administration skills and good organization skills with attention to details
PC Skills: Word, Excel, Outlook are a must.
Excellent communication and presentation skills
Strong team player who can remain positive during challenging assignments and balance priorities when necessary