We are looking for a Service Desk Specialist to work together with Nordic Units in order to align local procedures to the Nordic standards and solve tasks that require independent judgment and own decisions on how they should be solved. You will be responsible for supporting end users in case of IT failures or standard requests according to defined processes. This is an opportunity for you to act as first level support to all end users (single point of contact).
Miejsce: Łódź, łódzkie
Nr ref. 16380
Job ID: 16380
We are looking for an employee in Structured Loan and Collateral Services PL Team, to deliver an outstanding service, assume full ownership for your development and act proactively to understand your part of the value chain. This is a great opportunity for you to focus on value creation and show good co-operation with colleagues and internal partners.
Would you like to work for the biggest corporate customers? We are now looking for a Credit Officer to provide effective and efficient middle-and back office support to Corporate & Investment Banking, Commercial & Business Banking and Financial Institutions.
In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office.
The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.
To succeed in this role, we believe that you:
- Show a flexible and result-oriented approach, with strong focus on quality,
- Are a team player with a service-minded attitude, who can work independently, as well as in a team,
- Show drive and high ambition, with the capability and desire to work in a dynamic and hectic environment.
Your experience and background:
- You have advanced knowledge of English language, both written and spoken,
- Experience in handling loans would be an asset,
- Finance related university degree or equivalent professional experience would be an asset.
If this sounds like you, get in touch!
About this opportunity
Welcome to the Structured Loan&Collateral Services PL 1 team. We add value by effective and efficient middle-and back office support to Corporate & Investment Banking, Commercial & Business Banking and Financial Institutions. As Credit Officer you’ll play a valuable role in working closely together with the product units, we bring our expertise within the areas of credit, collateral, shipping and loan administration, as well as credit process support to enable daily business with the customers.
What you’ll be doing:
- Taking responsibility for the registration, service and lifecycle management of loans,
- Maintaining customer information,
- Analizing data provided by stakeholders,
- Cooperating with relevant stakeholders in Nordic countries and contributing to credit processes and customer service in order to maintain a great customer relationship,
- Supporting and co-ordinating customers’ yearly credit reviews, and contributing to credit decisions and review credit data to ensure compliance with internal guidelines,
- Participating in a department projects, driving quality and delivery.
You’ll join a team where an interesting and responsible job meets great atmosphere. The role is based in Łódź.
Submit your application no later than 09/04/2023.
At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
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In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.
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