What is the GSS Operations US team responsible for?

GSS Operations US manages and maintains records of individual and corporate US investors and supports asset managers. All requests need to be handled timely and accurately, in accordance with US regulations and in cooperation with team members, both locally and in the US and India offices. Operations in Global Shareholder Services act as an after-sales service for Franklin Templeton Investments shareholders.

What are the ongoing responsibilities of an Intern?

• Process requests submitted by shareholders and financial advisors in accordance with the applicable GSS Operations policies, procedures and governing regulations;
• Ensure all transactions are completed in a timely and accurate manner;
• Meet deadlines under pressure and communicate issues proactively;
• Assist peers in the team, also in US or India, with complex work items;
• Professionally interact with team members to understand business needs and goals.

What qualifications, skills and experience would help someone to be successful?

• Good written and verbal communication skills, persistence and tact;
• Good interpersonal skills and the ability to work with a team in a global/international environment;
• Well-developed verbal and written English language skills;
• Strong attention to details;
• Self-reliance and self-discipline at work;
• The ability to follow instructions and adhere to schedules;
• The ability to prioritize the workload and meet deadlines;
• The availability to work 25-30 hours per week within 1.00pm-10.00pm frame.

After joining our team, you can count on:

• A possibility to work remotely – all the necessary equipment will be delivered to you
• Internship that includes regular meetings, useful workshops, broadening knowledge about the company and the market, integration games and much more! 
• Interesting trainings that will prepare you for the internship - we do not require any financial knowledge or background! We have had interns from such studies as: journalism, psychology, Chinese philology, IT  
• Working in a global and multicultural environment. At our Poznan office you can meet colleagues from (among others): Poland, Egypt, Ukraine, Georgia, India, Russia or African countries 
• Clear outline of your duties each day 
• Our flexibility regarding your university schedule

What makes Franklin Templeton unique?

In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set of Total Rewards—the mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results.

Highlights of our benefits include:

• Possibility to develop your career in a global environment
• 6-month paid internship
• Flexible working hours adjusted to the university schedule
• Attractive location in the center of Poznań (New Market)
• Office gym and optional MultiSport card
• Learning resources (LinkedIn Learning, online and in-person trainings)
• Recommendation program (Employee Referral Network)
• Friendly and supportive working environment
• Participation in international projects
• Possibility to lead or support charity events 
• Onsite canteen, discounted prices