The position of MD Specialist is a key contributor to an overall operations efficiency of MD department and its high standards. The objective of the role is to provide high quality of services to markets by: timely processing high volume of incoming tickets and keeping high accuracy according to the existing Policies and Procedures. Providing support to other team members within and outside of the team. Supporting  analysis of the team reporting data related to scope of responsibilities.  Identifying process gaps. Participating in transitions, testing, and improvement initiatives. Awareness of internal controls, JSOX requirements,P2P cooperation practices.

Main areas of responsibility:

• Operations

Accurately process high volume of transactions within variety of platforms/operational systems in line with existing SOPs and Company Policies and Procedures; meet KPIs and other targets

• Query Support/Issue Resolution

Ability to analytically review and respond to requests in a timely, professional and efficient manner to support the continuing effort of delivering outstanding service

Ability to identify potential escalation risk and flagging it via proper channels (to expert, TL)

Ability to identify system and process related issues and to escalate to the proper teams using dedicated channels

• Team Performance

Organize own workload to meet daily targets

• Compliance

Awarness and understanding of the procedures and policies including JSOX controlsAwarness of segregation of duties, audit requirements and internal control standards

• Team Engagement

Active participation in team meetingsSupporting onboarding of newcomers

Understanding and following cross-team cooperation best practices

• Reporting

Support & analysis of the team reporting data related to scope of responsibilities

• Improvements

Ability to identify process gaps

• Projects&Transitions

Supporting transitions and other projects. Performing testing activities

• Other 

Manage various tasks, projects and trainings as they arise and upon manager’s request.

• Ongoing or complete University Degree (a Plus if in Accounting/Finance/Data Analytics/Supply Chain Management area)
• 1+ year in MD department
• English (B2+)
• Microsoft Office good working knowledge
• General understanding of E2E MD process(P2P process beneficial)
• ERP system working knowledge (preferance in SAP)
• Good analytical and problem-solving skills
• Ability to work in dynamic and fast changing environment
• Attention to detail and accuracy
• Ability to work under pressure and against challenging deadlines
• Ability to absorb knowledge quickly (fast learner)
• Effective communication skills
• Ability to work independently and manage own workload
• Ability to identify and raise potential risks
• Team oriented
• Comfortable working in a multinational crossfunctional setup
• Readiness to work with repetitive tasks
• Operational training of new-comers in your area of responsibilities

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.