About the role:

The GBS Planning Tower Lead oversees the GBS Supply planning team. He/She provides guidance, coaching and ensures reliability, service quality and a high performing team culture. He/She fosters continuous improvement and harmonization of processes. He/She ensures continuity, notably through scope management and proper process documentation.

Key responsibilities:

• Foster a positive and collaborative work environment, promoting teamwork and knowledge sharing among team members.
• Play an active part in career development of Supply Planning GBS teams.
• Ensure implementation of a “GBS mindset”, leading by example and creating a community of BC experts.
• Supports collaboration with the functional management team.
• Process improvement: Continuously monitor and evaluate effectiveness of systems, tools and processes in supply planning; support functional leads in identifying opportunities, lead process improvement initiatives to streamline and automate supply planning processes.
• Stakeholder management: Build and maintain strong relationships with internal stakeholders, including department heads, subsidiaries, and senior management; act as point of contact and escalation for supply planning senior management and report dotted to CSD GBS Director.
• Conduct transition management and positively influence built-up of GBS planning team in close alignment with CSD GBS Lead and function.
• Standardize processes so as to service the different country clusters in an harmonized way.
• Control the scope of activities (e.g. when integrating additional regions/countries).
• Facilitate the interaction between GBS planning and HR (holidays, performance review agenda, etc...).
• Foster improvements to the GBS interaction model, acting as a facilitator with customer service, logistics and other GBS teams.
• Make sure the various GBS planning teams play their role in the monthly S&OP and weekly S&OE drumbeat.
• Ensure proper process documentation.
• Be SPOC & voice for Planning GBS towards Global/ Regional Leadership & GBS CSD Lead during & post transition.
• Identify & channel automation, technology, scope enhancement and improvements to drive yearly GBS efficiency gains in line with planning ambitions.

About you:

• Master’s Degree.
• APICS Certification.
• Fluent English.
• Experience with team management of minimum 30 team members.
• 12+ years of experience in supply planning, purchasing, inventory management, and/or logistics.
• Understanding of the production planning process.
• Excellent communication and presentation skills.
• Ability to learn new systems and processes quickly.
• Solution driven.
• Good team management skills.
• Strategic mindset with proven international stakeholder management expertise and good networking skills.
• Ideally proven track-record of driving and inspiring change, ideally as part of larger GBS or BPO transformation programs.

We offer:

• Employment on a regular basis in the sweetest company in the world.
• Annual bonus based on your work results.
• Lunch card to be used for groceries and restaurants.
• Private medical care in Lux Med (basic package fully financed by BC).
• Fit Profit sports card co-financed by BC.
• PPE: we care about your future, and we save money for your retirement.
• Cafeteria Program as a part of Social Fund.
• Group life insurance.
• Hybrid working model: min. 8 days in the office a month.
• As part of our work-life balance culture, we can start work between 7 am and 10 am.
• Free consultation with a lawyer once a quarter.
• Chocolate! Yes, surprising but we have chocolate in the office, for Christmas, BC’s Birthday, and many other occasions during the year.
• And if chocolate is still not enough, you can join one of our theme clubs, where together with other employees we develop our passions and interests.
• Daily delivery of fresh fruits and veggies to the office.
• You can purchase our sweet products with a special discount.
• Relax zone in the office and plenty of options to choose from: PlayStation 5, football table, pool table, Ping-Pong, library, table games, and massage chairs.
• Sport @work? Sure! We have treadmills and indoor exercise bikes with a laptop station.
• We like to party as much as we like chocolate! We have integration budgets we can use for team events.
• Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities.