otouczelnie - Implementation Specialist with French and Dutch

Capgemini to wielokulturowa organizacja i światowy lider w dziedzinie doradztwa, usług technologicznych i transformacji cyfrowej. Naszym celem jest wprowadzanie czołowych i innowacyjnych rozwiązań oraz udostępnienie klientom całej gamy możliwości cyfrowego świata. Kierujemy się przekonaniem, że wartość biznesowa technologii pochodzi od ludzi i powinna im służyć.

W Polsce działamy od 1996 roku i jako największy zagraniczny inwestor z sektora nowoczesnych usług biznesowych w kraju, tworzymy miejsce przyjazne młodym ludziom, którzy dopiero zaczynają drogę zawodową, jak również doświadczonym specjalistom, którzy z chęcią dzielą się z innymi swoją wiedzą.

Od wielu lat jesteśmy nagradzani certyfikatem Top Employer Polska, a od 2021 roku także Top Employer Europe.

Firma: Capgemini | Implementation Specialist with French and Dutch

Miejsce: Gdańsk, pomorskie; Katowice i woj. śląskie, śląskie; Kraków, małopolskie; Lublin, lubelskie; Opole, opolskie; Poznań, wielkopolskie; Warszawa, mazowieckie; Wrocław, dolnośląskie

Nr ref. ID 226903-en_GB

Opis stanowiska

Liaise with the hotel management team about remote/onsite activities, schedules, and trainings
Perform system issue resolution by collaborating with the support teams (internal and external) to rectify any support tickets
Provide communication with other Implementation team members, including shift and task scheduling
Sign off on projects, providing wrap up and handover as per the project plan and task list
Maintain your own development and onboarding plans, working with the Senior Associates and management team to achieve full exposure to all implementation project types
Attend all internal departmental and training calls, actively participating in information sharing through approved channels

Wymagania

Superb communication skills (verbal and written)
Independent work ethic and collaboration skills to work as part of a team
Organization skills to ensure process improvement and implementation integrity
To fulfil this role successfully, you should demonstrate the following qualifications:
Professional experience in Technology or related field Hotel experience using Property, Sales, or Revenue Systems daily is a PLUS
Bachelor’s Degree, or associate degree plus Technology related experience, or High School Degree/GED plus Significant Technology related experience
Consistent record of accomplishments executing customer’s standard operating procedures
Shown success in a customer-facing environment (i.e.: through satisfaction scores)
Preferred language skills – French and Dutch.

Oferujemy

Well-being culture: medical care with Medicover, private life insurance, and Multisport card. But we
went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast 'Let's talk about wellbeing' which you can listen to on Spotify.
Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.