otouczelnie - Junior Process Officer with Swedish Language, Łódź

We are looking for a Service Desk Specialist to work together with Nordic Units in order to align local procedures to the Nordic standards and solve tasks that require independent judgment and own decisions on how they should be solved. You will be responsible for supporting end users in case of IT failures or standard requests according to defined processes. This is an opportunity for you to act as first level support to all end users (single point of contact).

Firma: Nordea Bank Abp Oddział w Polsce | Junior Process Officer with Swedish Language, Łódź

Miejsce: Łódź, łódzkie

Opis stanowiska

You'll join Swedish Processing Team 5, where we provide the service for our customers and stakeholders in the area of Debt Collection and Customer On-Boarding and Off-Boarding processes. Reviewing, registering and handling different cases of complexity with a high passion for delivering quality and value for our customers.

What you’ll be doing:

Using your Swedish language skills to cope with Swedish documents and systems
Registering/closing services for corporate customers
Cooperating with Debt Collection Agencies
Streamlining processes according to the Lean methodology
The role is based in Łódź and we offer an attractive relocation package (don’t hesitate to ask us about more details). Welcome to a international team of young, dynamic, friendly colleagues.

Wymagania

Collaboration. Ownership. Passion. Courage. These are the four key values that guide us in being at our best. We imagine that you enjoy learning and are excited about bringing your ideas to the table. You’re dependable, willing to speak up – even when it’s difficult – and committed to empowering others.

Your profile and background:

Native/fluent in Swedish language
English on communicative level
No previous banking experience required
Graduated from secondary school or university
Good knowledge of MS Office tools
Interest in working within financial industry

If this sounds like you, get in touch!

Informacje dodatkowe

At nordea.pl, you can read more about us and the benefits you’ll get when joining the Nordea team.

At Nordea, we recruit from the widest possible pool and hire the best person for the job. Because diversity makes us stronger. And once you are on board, you will find that we offer equal opportunities to everyone.

Please submit your application no later than 12 July 2019.

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