Agile team member for a Kanban Team, which is responsible for the following worldwide used hosted collaboration applications: the Bosch-wide Enterprise Social Network incl. a mobile app, a question and answer platform, a support platform especially for software development and the Bosch Innovation Platform.

Tasks:

• View, describe and evaluate the requirements of our internal customers for all applications of the complete Product Portfolio
• Project coordination or management of small further development and release projects
• Testing new software versions for functionality and ensuring the required quality level in coordination with the software manufacturers
• Create and update the Bosch Connect implementation plan and roadmap together with the agile Product Management team
• Training of the business departments, support with the introduction of new functions and consulting of the business departments regarding IT strategies and requirements for the applications of the Product Portfolio, especially in the area of extensions, integrations and mobile app
• End customer support (3rd level), coordination of the 3rd level support teams and training of the 1st and 2nd level support organization as required (e.g. when introducing new functions)

• Personality: strong communication skills, networking, customer-oriented, responsible and quality-conscious
• Working method: analytical thinking, structured, independent and cooperative
• Experience: first relevant professional experience in customer communication as well as in creating and defining requirements
• Know-how: sound technical understanding of client-server applications in the web environment
• Enthusiasm: Knowledge and appreciation of agile methods in a dynamic business environment, enjoyment of intercultural cooperation and affinity for the online community and social media
• Languages: fluent written and spoken English skills, German desirable
• Education: completed studies with a focus on information technology (business information systems, computer science, information systems and digital media etc.) or comparable qualification

• Interesting work at company with innovative solutions and modern technologies
• Opportunity for professional development in an international environment
• Steady employment in a stable international company 
• A wide range of non-pay benefits including: medical care, sport and cultural offer, lunch pass card