What this role is about?

The mission of the Networks & Communications Technical Architecture group is to lead the development and ongoing evolution of the Global Network and Communications Infrastructure Architecture for JT-Group.  The Architecture includes but is not limited to Wide Area Networks, Local Area Networks, Internet and Security, Remote Access, Managed Application Delivery Controller, Unified Communications, Call Centers, and Video Conferencing.

You will lead the development of JT-Group's global network services and ensures that Global Network & Communication Services (such as WAN/MAN, (W)LAN, Cloud Services, Internet Access, Security Services, Traffic Management, RAS, UCS, CC, Video Conferencing) within NCC Service Portfolio provide the flexibility to adapt to changing business requirements while remaining manageable and cost-effective, and in line with global strategies and standards. You will be responsible as the Primary and Secondary owner listed in the Main Area of Responsibility section. You will also work closely with service providers to build new Network Services within the corresponding Service Blocks under your responsibility by the business requirements and to make sure that those new solutions/services are reflected in NCC Service Portfolio as standard. You will be responsible for staying abreast of evolving technology and keeping management aware of new trends and technology and how it could be incorporated as part of the global technical architecture strategy.  This function is strategic with a scope encompassing the global network and communications infrastructure.

What will you do?

Primary NCC Services Ownership:

• Develop and maintain a standard set of technical solutions to provide the following global services to the corporate JT-Group network seeking the optimal balance between cost, performance, and reliability requirements of specific business entities.
• Be accountable as a service owner (Primary responsible person) for the services: 
• F5 Load Balancer (TM Service Block)
• Industrial Automation/Process Control System network (LAN/TM Service Blocks)
• Japan Tobacco - JTI Interco (WAN & MAN Service Block)
• Geneva Global DMZ FW Policy (TM)
• WAN/Security Services for the sanction countries (WAN/TM)
• Internet Access (INET Service Block)

Secondary NCC Services ownership:

• Deputize the Primary NCC Service owner for the following services:
• Wireless & Local Area Network (LAN Service Block)
• Main Datacenter LAN/DMZ (LAN)
• Main DC Isolation/Segmentation Hardening (TM)
• JT IDC LAN/DMZ Infrastructure (LAN/TM)
• WLAN for sanctions countries (LAN)
• WAN/SD-WAN/Security services (WAN & MAN/TM)
• Azure DC Segmentation (TM)
• F5 Reverse Proxy (TM)

NCC Technical Roadmap, Strategy, and Planning:

• Ensure close follow-up on evolving technologies in the area of the assigned services
• Evaluate those technologies/trends, Develop and Maintain NCC Technical Roadmap to incorporate those new technologies as part of global technical architecture strategy, contribute to the Global IT Strategic Planning

Change / Service Request Management:

• Ensure proper technical and cost analysis, and provide technical recommendations for all change and service requests assigned by NCC Team Members, BTS, or other IT Teams promptly

Operational Support:

• Provide advanced level support, and expertise and assist NCC Operations in case of major service incidents, P1, and crisis

• University degree in Information Management, Engineering, Computer Science, or equivalent
• 5+ years of experience in Information Technology, with a particular focus on Technical Architecture and governance, Telecommunications (Data and Voice/Video)
• Proven experience in the design/maintenance of enterprise-wide solutions in Telecom environments in the areas of Data, Voice and Video Networks, Remote Access, IP Telephony, Call Centers, Intranet / Internet, and related security services. Experience in managing IT outsourcing service provider
• Fluent in oral and written English
• Strong IT Telecommunications background
• Solid communication and project management skills. Ability to work in a multicultural environment. Proficiency in IT Service Management processes and best practices (ITIL, ITSM, SLAs). Good understanding of IT Finance
• Required Certifications:
• Cisco Certified Network Associate - CCNA or above (could be not up to date)
• Fortinet Network Security Expert - NSE4+ (nice to have)
• Specific work experience with Cisco (IOS), FortiGate, F5 Big IP, HPE(Aruba), and Ivanti Pulse Secure is a plus

• A competitive pay with an annual bonus and an attractive benefits package including medical care, Multisport card, life insurance, and pension plan (if applicable) 
• Complex environment of working with multiple stakeholders, professional support, and the possibility to share knowledge and best practices 
• On-going development opportunities in a multinational environment that will inspire you to grow professionally and personally 
• Wide variety of projects and tasks, ambitious goals, and independence in achieving them 
• Dynamic and innovative spirit with a constant quest to do things better 
• Modern office in a convenient location