Praca Junior Process Officer with Danish/Swedish/Norwegian or Finnish language, Lodz Łódź, łódzkie

Praca Junior Process Officer with Danish/Swedish/Norwegian or Finnish language, Lodz Łódź, łódzkie

Nordea Bank Abp Oddział w Polsce  profil

We are looking for a Service Desk Specialist to work together with Nordic Units in order to align local procedures to the Nordic standards and solve tasks that require independent judgment and own decisions on how they should be solved. You will be responsible for supporting end users in case of IT failures or standard requests according to defined processes. This is an opportunity for you to act as first level support to all end users (single point of contact).


Firma: Nordea Bank Abp Oddział w Polsce | Junior Process Officer with Danish/Swedish/Norwegian or Finnish language, Lodz

Miejsce: Łódź, łódzkie

Opis stanowiska

What you will be doing:

  • Updating, supervising and approving data in banking systems and applications in accordance with the procedures and regulations
  • Working with internal applications and procedures to meet customers ever-changing needs, as well as working with methodologies that help improve our way of working, to be more effective and productive in our tasks
  • Collaborating across borders with colleagues in Scandinavian countries
  • Developing yourself by learning different tasks connected with the daily banking services
  • Helping continuously improve process routines with new ideas and inputs

By joining Nordea Team, you will gain?  

  • Working in a multicultural team along with other native Nordic speakers and Polish employees  
  • Onboarding Programme and introductory training supported by dedicated buddy during your first working days  
  • Opportunity to take active part in migration of new processes from Scandinavian countries to Poland  
  • Stable employment conditions on the basis full-time job contract, as well as comfortable job conditions in modern office space in the city centre  
  • Benefits package (you can choose cinema tickets, private medical care, sport cards, lunch subsidy and more)
  • Constantly growing department among full of creative, dynamic and friendly team mates and opportunities and support to develop in various areas you will find interesting for you  
  • Access to pension scheme

The role is based in Lodz. Welcome to dynamic work environment and a friendly, enthusiastic team.


Collaboration. Ownership. Passion. Courage. These are the four key values that guide us in being at our best. We imagine that you enjoy learning and are excited about bringing your ideas to the table. You’re dependable, willing to speak up – even when it’s difficult – and committed to empowering others.

Your profile and background:

  • Very good communication skills and willingness to learn new tasks in a changing international environment  
  • Ability to work as a team player  
  • Flexible approach towards changes  
  • Contribution to your own and your team development through ownership and improvement mindset
  • Either native or at least B1 level of Scandinavian language and English on communicative level  
  • Secondary school or university graduate  
  • Practical knowledge of MS Office tools  
  • Interested in working in financial industry

If this sounds like you, get in touch!

Informacje dodatkowe

At, you can read more about us, our business and our focus on integrating sustainability into everything we do.

At Nordea, we recruit from the widest possible pool and hire the best person for the job. Because diversity makes us stronger. And once you are on board, you will find that we offer equal opportunities to everyone.

Please submit your application no later than 31 December 2019.


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