As a Clinical Application Specialist, you drive clinical decision support for Philips products and solutions by combining your clinical expertise with a deep understanding of customer needs. You support sales activities through product demonstrations, customer training and clinical education — ensuring optimal product usage and high customer satisfaction.
Your role:

• Act as the clinical knowledge expert for Philips products, solutions and services, providing clinical decision support during sales presentations, product demonstrations and customer engagements.
• Partner with Account Managers to develop and execute effective clinical sales strategies that expand market share and support new product launches.
• Educate and advise sales teams on emerging clinical issues and evolving market needs, positioning Philips solutions effectively.
• Deliver high-quality customer training, ensuring best practices and optimal use of Philips equipment in clinical environments.
• Plan and execute customer training schedules, including (re-)training on new releases, upgrades or procedural changes.
• Conduct regular customer visits to gather feedback, assess satisfaction and ensure training and support meet Philips’ quality standards.
• Ensure compliance with all quality, safety and regulatory standards, including radiation protection and health and safety regulations.
• Act as an informal resource or functional supervisor to less experienced colleagues, contributing to a collaborative and high-performing team culture.

You're the right fit if you have the following skills and experience:

• Bachelor’s degree in a relevant field with 3–5 years of related experience (minimum 2 years in a similar role).
• Strong clinical domain knowledge and a deep understanding of product and solution applications.
• Proven experience in sales support, customer training and clinical education within a healthcare technology environment.
• Excellent presentation, communication and persuasion skills, with the ability to tailor content to diverse audiences.
• Demonstrated ability to plan, prioritize and adapt in dynamic clinical and sales environments.
• Strong problem-solving and Lean thinking mindset.
• Collaborative, customer-focused professional who instills trust, communicates effectively and works well across teams.
• Software product knowledge and familiarity with standard processes and tools in the healthcare domain.

How we work together

We believe that we are better together than apart. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.